FAQ
Frequently Asked Questions
1. How long does order processing take?
In-stock orders are typically processed within 1-2 business days after payment has been successfully confirmed.
Orders may require additional processing time during holidays, busy periods, or for specialty items.
2. Where do orders ship from?
In stock orders are shipped from our shop in Edmonton, AB, Canada.
3. How long does shipping take?
Shipping times vary depending on the product, destination, and shipping carrier. The usual time frame is 3-5 working days for orders within Canada, international orders will take 2 weeks to deliver.
In-stock orders are typically dispatched after processing and delivery times may vary based on:
Shipping destination
Carrier transit times
Product size or freight requirements
Weather or unexpected carrier delays
For more details, please review our Shipping and Delivery Policy.
4. Will I receive tracking information?
Yes. Once your order has shipped, you will receive a shipping confirmation email with a tracking number so you can monitor your shipment.
Please allow some time for tracking information to update after the shipment has been created.
5. Do you ship oversized items?
Yes. Some larger automotive parts such as front lips, diffusers, spoilers, and other oversized components may require special handling or freight shipping depending on the size and destination.
These items may require additional processing or transit time.
6. How do I know if a part fits my vehicle?
It is the customerโs responsibility to verify product compatibility before placing an order.
Please carefully review the product title, description, fitment information, and vehicle compatibility details listed on the product page.
If you are unsure whether a part will fit your vehicle, please contact us before ordering and we will do our best to assist.
7. Do you offer fitment support?
Yes. If you have questions about whether a part may fit your vehicle, feel free to contact us before placing your order.
While we are happy to assist with general fitment guidance, customers are ultimately responsible for confirming compatibility before purchasing.
8. Are your parts made of real carbon fiber?
Product materials vary by item.
Some products may be offered in:
Genuine carbon fiber
Carbon fiber-style finish
Fiber glass with gloss black finish
ABS plastic
Other material options depending on the product
Please review the product description carefully for the specific material and finish of each item before purchasing.
9. Do your products require professional installation?
Professional installation is strongly recommended for many automotive styling parts.
Depending on the product and vehicle, some items may require:
Automotive-grade adhesive tape
Screws or mounting hardware
Surface preparation
Minor adjustments for best fitment
Hydro Mods is not responsible for damages, labor costs, or fitment issues caused by improper installation.
If you have any questions about products, fitment, shipping, or your order, please contact us:
Hydro Mods
Email: hydrocarbon.ca@gmail.com
Phone: (418) 255-0862
Location: 4004 97St NW Unit 23, Edmonton AB T6E 6N1, Canada
Instagram: @hydromods
Thank you for choosing Hydro Mods