PRIVACY POLICY
Welcome to Hydro Carbon. This Privacy Policy outlines how we collect, use and disclose your Personal Information when you visit or make a purchase from our website (the "Site").
Collection of Information
Device Information
Purpose of collection: To load the Site accurately and perform analytics for site optimization.
Source of collection: Collected automatically through cookies, log files, web beacons, tags, or pixels.
Disclosure: Shared with our processor Shopify.
Personal Information collected: Version of web browser, IP address, time zone, cookie information, sites/products viewed, search terms, and Site interactions.
Order Information
Purpose of collection: To fulfill contracts, process payments, arrange shipping, provide invoices/confirmations, communicate, screen orders for risk/fraud, and offer information or advertising.
Source of collection: Collected from you.
Disclosure: Shared with our processor Shopify.
Personal Information collected: Name, billing/shipping address, payment information (including credit card numbers).
Customer Support Information
Purpose of collection: To provide customer support.
Source of collection: Collected from you.
Disclosure: N/A.
Minors
The Site is not intended for individuals under the age of [12]. We do not intentionally collect Personal Information from children. If you believe your child has provided Personal Information, please contact us for deletion.
Sharing Personal Information
We share Personal Information with service providers to fulfill contracts and comply with laws. Examples include Shopify for our online store. For more information, refer to Shopify's Privacy Policy: [Link].
Behavioral Advertising
We use Personal Information for targeted ads and marketing communications. You can opt-out of targeted advertising through platforms such as Facebook, Google, and Bing. Learn more at the Network Advertising Initiative’s educational page: [Link]. Opt-out at: [Link].
Using Personal Information
We use your Personal Information to offer products, process payments, and provide updates on new products, services, and offers.
Lawful Basis
We process your Personal Information based on consent, contract performance, legal obligations, protection of vital interests, public interest tasks, and legitimate interests.
Retention
We retain your Personal Information unless you request erasure.
Automatic Decision-Making
Limited automated decision-making is used to prevent fraud.
Selling Personal Information
Our Site sells Personal Information as defined by the Alberta Consumer Privacy Act of 2023.
[Include specific details about categories of information sold, opt-out instructions, information about selling to minors, and any financial incentives provided.]
Your Rights
GDPR
Residents of the EEA have rights to access, port, correct, update, or erase Personal Information. Contact us for requests.
Residents of Alberta have rights to access, port, correct, update, or erase Personal Information. Contact us for requests.
Cookies
We use various cookies for optimal Site functionality and service provision. For details, check our current list of cookies [Link].
Contact Us
For privacy concerns or requests, contact us at [Contact Information].
This Privacy Policy was last updated on [Date]. Changes will be posted on this page.